Wholesale Terms and Conditions

 Upon approval, you are entering an agreement with By Shawna Chan. Please read the terms carefully.

Products
Only products listed in the line-sheet are available for wholesale. Please abide by these rules when ordering online. Any non-wholesale items received within a wholesale order will be billed at retail price or canceled.

Lead Time:
Production and shipping time is 3-4 weeks. During pre-holiday seasons this time may be extended to 6-8 weeks.

Pricing:
Buyers will receive a discount of 50% off the current retail price on accessories, apparel, art prints, greeting cards, postcards and stickers.

Buyer will receive a discount of 50% off the current retail price on knitted products (blankets, pillowcases and scarf) with a minimum of 3 pieces per SKU. Please allow a lead time of 4-6 weeks as they are knit-to-order in NY.

Pricing updates will be emailed to all active buyers. Failure to comply will result in termination of the wholesale agreement.

Minimum Opening Order:
The minimum opening order is $150. Minimum reorder is $100. Accounts that have not placed a purchase within a twelve month period will require a minimum reorder of $150. Any changes in these minimums will be sent via email to all buyer accounts.

Payment:
Orders must be paid in full at the time of purchase. Payments can be made via Visa, Master Card, American Express, Discover, or Paypal.

Net 30 is currently not offered.

Cancellation:
Cancellation must be done within 72 hours of placing the order. Canceled orders that surpass the 72 hour period will be subject to a 50% of total value cancellation fee.

Returns and Exchanges:
If an order arrives damaged, it must be reported within 7 days of receiving the order. Damage claims must be submitted in writing. If failed to report within the 7 day period, the order will be considered a final sale.

If you wish to return merchandise it must be returned unopened, undamaged, and in its original packaging. We will not accept returned products that have already been marked or labeled. A 20% restocking fee will be deducted from the refund total.

Shipping:
Order must be paid in full prior to shipping. Retailers are responsible for shipping costs. All domestic orders will be shipped via USPS, unless a previous arrangement has been made with the buyer. Items will ship from Oakland, CA.

Packaging:
Prints up to 11"x14" will be packaged in individual cello bags with a backing board.

ONLINE SALES:
Credit must be given to Shawna Chan in the product's description. A description can be given in the form of "By Shawna Chan" or simply "Shawna Chan". Partnering with third-party online resellers (i.e. Amazon, Etsy) to sell our products is not permitted unless a prior agreement between seller and buyer has been reached. You may only sell our products on the website listed on your approved application.

Intellectual Property:
All rights and copyrights are retained by Shawna Chan. Purchasing the products does not transfer copyright. You may not reproduce any Shawna Chan’s art in part or whole without the written and signed consent of Shawna Chan.

Terms of sale  
Upon approval of the wholesale application, resale of By Shawna Chan products are only permitted to be sold in the retail location and/or website listed in the original application. Additional locations/ sites must be approved in writing. Please email requests to wholesale@shawnachan.com.

Seller has the right to terminate any wholesale account.

Confidentiality:
All terms, pricing, and materials associated with By Shawna Chan Wholesale are meant to be kept confidential between the seller and the buyer. Sharing this information with the public or outside of your company's team is not permitted.

Other Terms:
Colors may appear differently on different monitors. We are not liable or responsible for the difference in colors between screens and the final product.

updated on 5/27/2022